Who we are

The Head and Neck Centers of Excellence

Corporate Location:

12300 Alternate A1A Suite 119B
Palm Beach Gardens, FL 33410

(561) 630-3775

Contact Email addresses:  info@theheadandneckcentersofexcellence.com

Our website address is: https://www.headandneckcenters.com

What personal data we collect and why we collect it

We collect your name and email address from the forms on our site for the purpose of contacting you after a query.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect your Name, Email Address and Query as a once of transaction from our Contact Us Page on the website.  We do not keep this information online.  We will receive an email and will then correspond with you directly via email.  You information will not be used for any marketing purposes.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We are also using Google Analytics which creates a cookie to  track user interaction on our website.  This information is used to improve our website and are not used in combination with any other information collected on the site.  Google Analytics ads a permanent cookie on your web browser to identify you as a unique user, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

Our Website uses google Analytics a service which transmits website traffic data to the Google servers in the USA.  Google Analytics does not identify individual users or the associated IP address with any other data within Google.  We use Reports from Google analytics to help us with improvements on the website and to understand our website traffic.

We will on occasion run Google Ads and Remarketing campaigns to highlight our services.  The process uses Cookies that we use for data analysis.  We use this data to optimally manage and optimise our advertising on Google

As per Google’s own Policy they do not collect any personal data with this process.  Nevertheless if you do not want to use the remarketing feature from Google you can disable it there:  https://adssettings.google.com/authenticated

There is also a Google Analytics opt-out browser add-on that you can download at https://tools.google.com/dlpage/gaoptout/

Who we share your data with

We do not share your data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Corporate Locations:

12300 Alternate A1A Suite 119B
Palm Beach Gardens, FL 33410

(561) 630-3775

Contact Email addresses:  info@theheadandneckcentersofexcellence.com

Changes to the Policy

We keep this Privacy Statement under regular review. We encourage you to periodically review this document to be informed about how On-Hold Technologies protects and respects your personal information. This Privacy Statement was last updated in September 2018.

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